Returns & Exchanges

At FormDTM Official, we stand by the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all items in their original condition. We aim to ensure your complete satisfaction with every purchase through a transparent and efficient resolution process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition at our warehouse, your refund or exchange will be processed within 5-7 business days to your original payment method.